Your watch will be shipped within 48 hours of purchase provided this falls between Monday-Friday, 9am-5pm GMT. We may ship watches sooner than this, but never later.

All our watches are shipped fully insured and tracked. The courier will depend on your location. For mainland UK it is usually Royal Mail, and for outside of the UK it is usually FedEx or DPD. If you have a preferred courier we are happy to discuss this with you. Our full shipping policy can be found here.

Due to the nature of our business and large presence in the market, we have to validate every purchase to prevent any attempted fraud. We ask for a photograph ID and recent utility bill as a preventative measure to keep the business and our customers safe from any fraud. You can find or full policy on this here.

If you are not happy with your watch for any reason we have a 14 day return policy from the date you receive the watch provided it has not been worn, the full returns policy can be found here. If you face any issues with your watch after this period we offer a one year warranty where manufacturers warranty has expired and our team of experts are more than happy to assist you with any enquiry regarding your watch. You can view our full warranty policy here, and get in contact with us here.